FAQ

Within the US, FedEx 2-Day shipping usually runs $20–$25 — your exact rate is calculated at checkout based on your zip code. Overnight shipping is calculated at checkout too, at Shopify's discounted FedEx rates. We ship internationally to a limited number of countries. A tracking number will be emailed to you once your order ships.

Ready To Ship pieces: 1–3 days. Custom haute couture (mesh necklaces, sweaters, etc.): approximately 1–2 weeks after measurements are received. Custom color: add 1 additional week to create the yarn.

You have 30 days to return or exchange (or adjust the fit). Store credit is issued for returns within 30 days, valid for one year. Custom pieces are handled at our discretion. A 5% credit card fee applies to cancelled or returned orders; there are no fees for exchanges. A return shipping label is provided, but the cost is the buyer's responsibility unless the order was our mistake — the cost is debited from the return amount. Please click here to read our complete Returns policy.

Yes — we ship internationally to all countries with FedEx service. If your country is not listed at checkout, please email us. International shipping costs exclude tariffs and customs fees. We primarily use FedEx; DHL is also possible. Email us for priority or express options.

Yes. Every piece is made in Los Angeles to your exact measurements. Side seams are sewn by hand. Our metal labels are gold or silver plated and hand engraved with Natalia's signature — no two pieces are ever identical.

Email us a link to the design. Most pieces can be made as a variation. Some are one-offs that will never be remade, and some are available only in luxury boutiques — see our stockists list.

Please see our Sustainability Policies and Practices page for full details.

Yes — see our stockists list. Please call ahead, as each store carries a different selection.

Please email us your business name, location, phone number, and reseller number, along with links or images of the styles you're interested in.

Please email us your project info (magazine, celebrity name, etc.). We are based in Los Angeles; pulls to other cities are possible for notable celebrities, magazines, or events. Shipping options can be discussed by email.

Yes — please see our Terms of Service.

No — and that is the point. Traditional chainmail is armor: thousands of interlocked metal rings, heavy and rigid, with no stretch. What we make is Stretch Metal — Natalia Fedner's patented textile of real metal chain, handmade into fabric in Los Angeles. You get the look and the metal of chainmail, engineered to be worn like clothing instead of carried like armor.

Three ways. Chainmail is interlocked rings — it hangs on the body; it does not stretch and it does not mold. Most fashion "chainmail" is actually metal mesh, a sheet material that drapes but still doesn't truly stretch. Stretch Metal is real chain knitted into a patented textile that stretches in six directions — side to side, up and down, and front to back — then warms to your body heat in about 15 seconds and molds to your curves. The same piece fits bodies from petite to plus.

Ours does. A Natalia Fedner metal dress is made from patented 6-Way Stretch Metal, so it stretches in six directions and settles onto the body like a second skin as it warms to your body temperature. Traditional chainmail and metal mesh dresses don't stretch — their fit comes from cuts and closures.

Here — every Natalia Fedner metal dress, gown, top and swimsuit is made to order by hand in our Los Angeles atelier from patented Stretch Metal: real metal chain that stretches and molds to the body. Browse the collection in our shop, and read The Chainmail Dress, Reinvented for how the textile compares to chainmail and metal mesh.